Global Enablement · GTM Systems · AI

I turn GTM strategy into seller execution.

Global Sales Enablement leader building the systems, manager capability and AI workflows commercial teams run on.

Global
NA · EMEA · APAC · LATAM
Builder
Systems · Managers · Methodology
AI-Enabled
Coaching · Preparation · Decisions
01 The arc

I didn't arrive in Enablement from a classroom.I arrived from the field.

20+ years across sales, sales leadership, leadership development and Sales Enablement.

30%
Reduction in seller ramp time through redesigned onboarding.
1,500+
Sellers and managers reached across four SaaS companies.
20+
Years across sales, sales leadership, leadership development and Sales Enablement.

Enablement isa business function.Not a support function.

That determines what it’s measured on, and whether it’s in the room when priorities are set.

Where the function came from Where I operate
FromDelivers training
ToBuilds commercial capability
FromMeasures completions
ToMeasures business outcomes
FromReacts to requests
ToSets priorities with sales leadership
FromCreates content
ToDrives adoption and behavior change
FromSupports Sales
ToPartners with the business
02 The method

Every program starts at the commercial priority- never at the course.

The design runs backwards from the outcome.

01 - Start here

Commercial priority

Agreed with sales leadership, not inferred.
02 - Diagnose

Performance gap

Where the funnel breaks - pipeline, call review, win/loss.
03 - Define

The critical seller behavior

One or two behaviors, precise enough to see on a call.

04 - Mechanisms converge on that behavior

LearningPracticeManager coaching AI in the workflowToolsCRM & processReinforcement
05 - The real deliverable

Behavior change

Not attendance. Sellers working differently.
06 - The result

Business outcome

Ramp, conversion, pipeline quality, win rate.
03 The architecture

Enablement isn't a collection of courses.It's an operating system.

Strategy in at the top, seller execution out at the bottom. Everything between is what I design.

Commercial strategyInput
Readiness
Capability
Reinforcement
Infrastructure
Seller executionOutput
04 The shift

AI can make selling easier.But can it make sellers better?

AI can bring Enablement closer to the moment of work. But it doesn’t remove the judgment that makes someone good at selling.

01 · Research

Is this account worth pursuing?

AI contributes

Assembles the business context, priorities and stakeholders.

Human judgment

Decides which opportunity or priority is worth leading with.

02 · Prepare

What needs to happen in this conversation?

AI contributes

Builds a call plan using what we know about the account and our methodology.

Human judgment

Decides where to focus - and when to change course.

03 · Discover

Is there a real problem worth solving?

AI contributes

Separates what we’ve validated from what we’re still assuming.

Human judgment

Listens for what matters and knows when to go deeper.

04 · Demonstrate

What should we show, and in what order?

AI contributes

Connects the demo to what discovery actually surfaced.

Human judgment

Reads the room and knows when enough is enough.

05 · Strategize

What’s putting this deal at risk?

AI contributes

Identifies gaps, risks and where the deal is likely to stall.

Human judgment

Decides where to invest time and what needs to happen next.

06 · Negotiate

What can we trade - and what do we need in return?

AI contributes

Helps map concessions, trade-offs and options before the negotiation.

Human judgment

Makes the judgment about what to trade, hold or walk away from.

07 · Expand

Where is the next problem worth solving?

AI contributes

Connects realized value, customer priorities and potential whitespace.

Human judgment

Decides whether there is enough value and readiness for the next conversation.

Flagship build01 of 01

AI Deal Coach

A manager or rep opens a deal. The AI names what most needs to happen next.

The problem

Managers can’t coach every deal, and quality swings with who you report to.

My role

I defined the problem, designed the coaching framework and reasoning logic, and built the Deal Coach. I then partnered with sales leadership to test it against real deals, pressure-test the coaching and refine the experience.

01
What it reads
  • The Salesforce opportunity and seller notes
  • Call recordings and conversation intelligence
  • How comparable deals behaved
  • The qualification standard
02
What it does
  • Evaluates opportunity quality
  • Finds gaps in the sales process
  • Highlights where the deal will stall
  • Prioritizes - not everything is urgent
03
What it returns
  • The most critical next action
  • The reasoning behind it
  • What not to do, and why
  • The questions a manager should ask
And the why

It shows its reasoning, so managers coach with it rather than defer to it.

Then it asks
  • “Want a script?”
  • “Want the email drafted?”
  • “Want to role play it first?”
What it changes

Managers prepare faster.

Sellers know what to do next.

Coaching becomes more consistent.

05 The proof

Behavior sits between learningand revenue.

Most measurement stops at activity, then reaches for revenue. The middle layer is the one teams skip.

Layer 01 - Activity

What happened

Did people participate?
CompletionAttendanceCertification
Layer 02 - Behavior · load-bearing

What changed

Are sellers working differently?
Methodology adoptionDiscovery qualityCRM qualityManager coaching cadence
Layer 03 - Business outcome

What improved

Did performance move?
Ramp timeConversionPipeline qualityWin rate

If we can’t show behavior changed, we haven’t earned the right to claim revenue.

06 The work

ProblemsI've solved.

Each started with a business problem, not a training request.

Select a problem to explore
07 The multiplier

Managers arethe multiplier.

Enablement can’t be in every deal review or 1:1. Managers can.

A business already has a heartbeat.

Rather than build a parallel calendar, I use the moments that already exist.

Coaching the deal is not coaching the seller.

A team can be immaculately inspected and still not get better.

08 The record

Where the thinkingwas built.

Global scale, methodology rigor, manager capability, a number to carry.

Credentials
Winning by Design AmbassadorWbD Certified FacilitatorRevenue Architecture Managing for ImpactProspecting for ImpactAccount Management Insights DiscoveryEQ-i 360Crucial ConversationsSearch Inside Yourself
Education
Master of ArtsUniversité Michel de Montaigne - Bordeaux 3, France

The best Enablement isbuilt into how people work.

I’ve carried a quota, and built the systems that help sellers carry theirs.

If a seller prepares differently…

If a manager coaches differently…

If a customer has a better conversation…

The system is working.

If you’re rethinking how Enablement changes the way sellers work, I’d love to talk.

Anca van der Linden - Global Sales Enablement